Please be aware that interRAI will be operating with reduced staffing over the Easter and Anzac Day period. There may be some delays responding to your queries, but we will get back to you as soon as possible. We appreciate your patience and understanding during this time.

Software updates

Details of outages and upgrades will be posted here as they happen.

Current status: The iAS system is working as expected.

If you are having problems with the software, please email interRAI@tas.health.nz describing the problem, time encountered, and assessment type. 

Guides and Useful Documents

Our What's New Guide outlines the new and updated features of the upgrade.

Please note: This document is subject to change up to and immediately post the upgrade. If you have saved or printed a copy, please check that you are referring to the most recent version on our website.

For Community Assessors and NASC Managers: Community - How to Prepare Guide (August 2024 Upgrade) - Version 1 

For Residential Care Assessors: Residential Care - How to Prepare Guide (August 2024 Upgrade) - Version 1

For more information about minimum device requirements to access the interRAI Assessment Software (iAS), read our Device Recommendations. 

If you have satellite offices you would like to order a Contact Assessment Version 10 Coding Manual for, please email your request for a manual to interRAI@tas.health.nz and include your physical street address (not a Private Bag or PO Box number).

Training Videos